YOUR EVERYDAY IT TEAM
Managed IT
Day-to-day support, cybersecurity, and a practical plan for what’s next. From people who know your team.
Explore Managed ITBLACK ROCK TECHNOLOGIESANN ARBOR, MICHIGAN
Your IT people.
Right here in
Michigan.
We take care of your technology.
So you can take care of your community.
Real people.
A team you’ll know by name.
AT THE TABLE. ON YOUR SIDE.
50+Michigan municipalities.
One personal IT partner.
And the businesses that keep them moving.
WHAT WE DO
Big enough to handle it.
Personal enough to care.
Your everyday support team.
Your website partner.
Your next project, taken care of.
YOUR COMMUNITY’S FRONT DOOR
Municipal Websites
Welcoming websites that help residents find answers and make everyday updates easier for staff.
Explore WebsitesYOUR NEXT STEP FORWARD
Tech Projects
Networks, Wi-Fi, phones, cameras, and access control. Planned, installed, and supported by one team.
Explore ProjectsA familiar voice. A face you recognize.
A Michigan team in your corner.
Jon Siedlik
Managing Director / CEO
Patrick Hulswitt
Partner
Scott McQuade
Project Executive
Sean Smith
Technical Account Manager
Sean Kennedy
Technical Account Manager
Shelly Roettger
IT Coordinator
Jermey Casler
Managed Services Manager
Michelle Tilton
Finance
Cassie Siedlik
Marketing Coordinator
CUSTOMER TESTIMONIAL
“I remember during the sales process when you framed our potential partnership as us feeling like you were literally part of our team—and it is so true. I feel that all the time.”
ANN ARBOR, MICHIGANROOTED HERE. INVESTED HERE.
For the places
we call home.
Township hall. Village office. City departments. Your team wears a lot of hats. IT shouldn’t have to be one of them.
We support more than 50 municipalities across Michigan, from everyday help to the next big improvement.
IT for your municipalityLocal businesses. Same personal approach.
We also work with small businesses, manufacturers, and commercial teams. Practical IT support, shaped around your people.
IT for your business
Less passing the buck.
More pulling up a chair.
THE BLACK ROCK WAY
Serve people.
Solve problems.
Do what’s right.
Bold.
Ask better questions. Find a better way forward.
Reliable.
Own the details and follow through.
Trustworthy.
Honest advice. Clear responsibilities. People you can count on.
BUILT BY US. BUILT FOR YOU.
CivicOpsBY BLACK ROCK
Less busywork.
More community.
Meet CivicOps, our municipal software for public meetings, social media publishing and archiving, and resident newsletters.
Bring agenda items, approvals, meeting packets, and the public record into one structured workflow.
Discover CivicOpsYour IT partner. Your website team. Your municipal software.
ONE CONNECTED MUNICIPAL WORKSPACEILLUSTRATIVE VIEW
MEETINGS & PUBLIC RECORDS
A clearer path to your next meeting.
Council meetingAgenda & packet preparation
In reviewAGENDA ITEMS3 ITEMS
01
Call to order
✓02
Approval of minutes
✓03
Department updates
✓ItemsApprovalsPublic record
Designed for municipal teamsBuilt around public service
A FEW GOOD QUESTIONS
Let’s make the
next step easy.
Do you only work with municipalities?
Municipalities are our primary focus, but we also support small businesses and commercial organizations, including manufacturers. Tell us about your team and we’ll explore whether we’re a good fit.
Can we start with just one service?
Absolutely. We can begin with managed IT, a municipal website, or a standalone technology project.
Can you work alongside our existing IT person?
Yes. We can agree on a co-managed approach with clear responsibilities and support for your internal team.
How does CivicOps fit in?
CivicOps is our municipal software for meetings, social media publishing and archiving, and resident newsletters. It is available alongside our IT, website, and project services.