Staff support and Microsoft 365
Help with computers, email, shared files and user accounts. Plan employee arrivals and departures so access follows the person’s role and the tools are ready when work starts.
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BLACK ROCK TECHNOLOGIES · MICHIGAN BASED
IT Support in Ann Arbor & the Washtenaw Area
Our office is on Jackson Road in Ann Arbor. We help municipal staff and business teams across the Washtenaw area with everyday IT, Microsoft 365, security and work that needs someone onsite.
Let’s talk about your teamTHE PEOPLE BEHIND YOUR SUPPORT
COMMUNITIES WE SERVE
- Ann Arbor, MI
- Ypsilanti, MI
- Dexter, MI 48130
- Saline, MI 48176
- Chelsea, MI 48118
- Whitmore Lake, MI
- Pittsfield Township, MI
A local team for the whole working day.
A township office may need help with a shared mailbox before the counter opens, a replacement computer for a new employee and a camera installation at the same building. Keeping those needs connected makes support easier for the people doing the work.
We bring help desk support, technology planning and installation together. If your organization already has an IT person, we can agree on the responsibilities Black Rock will take on and work alongside them.
Township and city operations
Connect the everyday IT plan with the clerk’s office, public meetings and resident services. Pair support with a municipal website or a defined facility project when your team needs it.
Explore Michigan Municipal ITHands-on facility work
Networks, Wi-Fi, phones, cameras and access control need attention at the building. We can scope installation, testing and staff handoff around the spaces you actually use.
Explore Tech Projects
WORK YOU CAN SEE
Municipal work in the Washtenaw area.
At Augusta Township in Whittaker, Black Rock delivered building access control, indoor and outdoor security cameras, and a dedicated view of the ballot box. It is a practical example of coordinating technology around a township’s daily responsibilities.
Read the Augusta Township case studyREMOTE HELP. PLANNED ONSITE WORK.
Start with your buildings and your people.
Being based in Ann Arbor gives you a real place to reach our team. For an onsite plan, we still need to understand each location, who can provide access and which work belongs in a visit. Frequency, coverage and response expectations are defined in your agreement.
What we’ll work through together
- List the office, meeting room and other buildings that need support.
- Identify a staff contact for building access and project decisions.
- Agree on routine visits, urgent support and work outside normal office hours.
BEFORE WE GET STARTED
A few practical
questions.
Where is Black Rock based?
Our office is at 6175 Jackson Road, Ann Arbor, MI 48103. That is our home base for the service areas listed here.
Can a small office work with Black Rock?
Yes. We work with municipal teams, small businesses, manufacturers and commercial organizations. The first conversation covers your people, locations and the support you need.
PRACTICAL GUIDANCE FOR YOUR TEAM
Start with a clearer plan.
Another Michigan location?
See all of our Michigan service areas or explore IT support for Michigan municipalities.
LET’S GET TO KNOW YOUR TEAM
A conversation.
A familiar face.
Tell us about your people, your locations and the support you need. We’ll agree on the right next step together.