Case Study
Rebo Lighting & Electronics
A Tier I Automotive Supplier was facing challenges with their IT infrastructure and struggled to keep up with the demands of their rapidly growing business. Their outdated systems and lack of a comprehensive IT strategy were impacting their productivity, causing delays and reducing efficiency.
The Challenge
Outdated IT systems leading to frequent downtime and technical issues. A lack of a comprehensive IT strategy to support the manufacturer’s growth. Limited in-house IT resources, leading to slow resolution of IT problems. The need for a proactive approach to prevent IT problems from affecting business operations.
The Solution
Rebo engaged Black Rock Technologies to develop and implement a comprehensive IT strategy. The Black Rock Technologies team of experienced IT professionals was responsible for managing the manufacturer’s IT infrastructure, proactively monitoring systems to identify potential issues, and providing fast and effective support when problems arose.
“My employer has been working directly with Black Rock Technologies for several months now, and I am very happy with the level of service I receive. They are my “go to” as far as cyber security and leveraging Microsoft Office Suite to work smarter.”
Amy - HR Director
The Result
- Improved productivity: With Black Rock Technologie’s managed IT services in place, the Rebo experienced fewer technical problems and less downtime, allowing their employees to focus on core business activities.
- Scalable IT infrastructure: Black Rock Technologie’s managed IT services allowed Rebo to scale their IT infrastructure as their business grew, reducing the risk of future technical issues.
- Proactive IT support: Black Rock Technologie’s proactive approach to managing Rebo’s IT infrastructure prevented potential problems from affecting business operations, reducing the risk of downtime and data loss.
- Access to expert IT resources: Rebo’s in-house IT team had access to Black Rock Technologie’s expert IT resources, allowing them to resolve issues more quickly and effectively.
Conclusion
By partnering with Black Rock Technologies, Rebo was able to overcome their IT challenges and improve their productivity. Black Rock Technologie’s comprehensive IT strategy and proactive approach to managing Rebo’s IT infrastructure ensured that their systems were always up and running, reducing downtime and improving efficiency. This allowed Rebo to focus on their core business activities and continue to grow and thrive.